Software Testing is one of the least known professions in the tech field. Most likely you have come across people who have performed a “checking” exercise and they equate it with “testing”. That really does dilute our value and it is important to take those teaching moments to let them know they performed a “checking” exercise to make sure that basic functionality did not break; however testing is much more complicated. This might lead to the question of:
- Do you think I can be a Tester?
- What does a Tester do?
- Do you have a job opening in your Testing department?
These are great opportunities to educate people regardless if they become a Tester. We all need to come up with our elevator pitch when asked about the testing field. An elevator pitch is basically a short summary that can be provided in about 30-seconds.
Here are a few ideas to get started and the above articles provide more details.
- What is his experience with Testers and what is his observation on their role? This can be helpful in correcting any misunderstandings as many people think Testers are the “Quality Police”. Another situation is the type of testing he witnessed at another company – for example that company may use test cases whereas another company is using session-based testing. Best to clarify any differences upfront.
- What does he enjoy doing? What are his career aspirations? If his goal is to implement company-wide solutions then a testing career might not be for him. But be careful about discouraging someone because a testing career could help him for other opportunities or he might find he really loves the field. A Tester’s skills crosses so many areas such as problem solving, critical thinking, risk analysis and mitigation, report writing, troubleshooting among many others.
- Take a personal approach to the conversation. Spend some time discussing why you became a Tester; why you enjoy the field; what do you find challenging about testing; what advice you would give a new Tester. Set a bit of background about the field before discussing how to perform testing. Have a few of the Testers share the same information. Perhaps have a small gathering of Testers meet with him to have this conversation. Make it informal so it does not feel forced and be sure to give the person opportunities to ask questions.
- Is he an employee of your company? Perhaps he can spend some time in the Testing department. Just be careful because if he does not understand testing then he might be overwhelmed with both what is testing and the product under test. There is a risk that this could discourage him from a career he might enjoy since he will not be going through the typical training program.
- Identify a tool or application he uses to demonstrate how to test a piece of functionality. Such as FaceBook, Twitter or anything that he is familiar with so his focus is on learning the testing piece. In the November article are a couple of mind maps on bridging the training.
None of these suggestions are fool-proofed and it is important to tailor the approach to the person. Hopefully this will provide a few ideas to prepare for these conversations. Plus be sure to come up with a Testing elevator pitch to be ready at any time to discuss “what is Testing”.
What is your Testing Elevator Pitch?
How do you explain a Tester’s responsibilities to someone who has no idea?